Reference

y300 Terms for Account Access

These Terms and Conditions set the rules for your account, wallet use, live tables such as Lightning Roulette, slot-feature rooms and sportsbook markets on y300.

India account termsUPI wallet rulesLocal law appliesSupport contact paths
y300 y300 Terms for Account Access
CONTACT ROUTES

3 Ways to Ask About Terms

Questions about Terms and Conditions should reach us through the account channel that matches your issue.

Live chat Use chat inside your account when a term affects access, a locked session, a live-table settlement or a wallet hold. We can check the account trail and explain which clause applies.
Email desk Send email for longer Terms and Conditions questions, including verification requests, withdrawal checks or promotion-rule disputes. Attach only the documents we ask for, and send them from your registered address.
Account centre Update your mobile number, password or basic profile details through the account centre. Some changes may pause withdrawals until we verify that the request came from you.
ACCOUNT CARE

6 Term Checks We Apply

Our handling of Terms and Conditions is practical: we check the account record, wallet history, device signals and support messages before taking action.

Account data

We keep account details needed to run your wallet, settle rounds and answer term disputes. Access to that data is limited to staff roles that need it for support or checks.

Cookie use

Cookies help keep your session active, remember device choices and spot unusual sign-in attempts. If you clear cookies, we may ask for extra login checks under the access clauses.

Security review

If your account shows unusual logins, payment mismatches or rapid profile changes, we may pause sensitive actions. The Terms and Conditions allow checks before withdrawals or account edits proceed.

Retention period

We retain records connected to wallet activity, disputes, verification and legal duties for as long as needed. When records are no longer required, we remove or reduce them where possible.

Change requests

You can ask us to correct account details that are wrong or outdated. We may require proof before changing name, mobile, payment ownership or any detail tied to withdrawals.

Term updates

When Terms and Conditions change, we place the current wording on this page. Your continued account use after the stated update means the newer terms apply to future activity.

7 Terms Questions Before You Join

These answers explain how the Terms and Conditions work in everyday account situations. They cover access, payment ownership, account safety, data requests and changes to wording. If your question depends on a transaction or game round, contact support from your registered account so we can check the relevant record.

They apply when you create an account, sign in, add money, enter a game round, use a promotion, request a withdrawal or contact support. Access also depends on local law and is available where local law permits.

No. Your payment method should belong to you and match the account details we hold. If ownership is unclear, the Terms and Conditions allow us to ask for checks before processing withdrawals.

Ask support to correct them as soon as you notice the issue. We may request proof before changing details connected to identity, mobile number, payment ownership or withdrawal history.

A withdrawal may be paused for verification, payment mismatch, unusual account access, disputed activity or incomplete profile details. We use the account record to explain the clause involved and the next step.

We check the recorded round, table log, market settlement or provider result linked to your account. The Terms and Conditions decide which record controls when screen display and system result differ.

Contact us from your registered email or account chat and state the data request clearly. We may verify your identity before sharing, correcting or restricting data tied to your account.

We place the current version on this page and apply it from the stated update point. If you continue using your account after that point, the newer wording applies to future activity.